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Quick Facts
| Detail | Info |
| Founded | 2019 as a challenger brand of South Korean giant Hanwha Group |
| Ownership | Backed by Hanwha Energy Australia (global renewable developer) |
| Customer Rating | 3.4 / 5 from ~450 ProductReview reviews (2025) |
| Green Credentials | 100% carbon-neutral on paper; promotes solar + battery bundles |
About Nectr Energy
This Nectr Energy review looks beyond the glossy branding to the reality of customer bills. Founded in 2019, Nectr is owned by Hanwha Group, one of the world’s largest solar panel manufacturers.
Nectr markets itself as a sustainable, tech-driven alternative. But real-world comparisons show households often paying more than necessary. Customer reviews highlight inconsistent support, making reputation more complicated than advertised.
Nectr Energy Pricing Review – State-by-State
Victoria (VIC)
Insight: In Victoria, Nectr Energy’s plans cost $357–$734 more per year compared with the best priced alternatives based on usage for a 3 person household.
Nectr – VIC – Elec
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Citipower – Camberwell
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Powercor – Bendigo
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Jemena – Heidelberg
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Ausnet – Traralgon
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United Energy – Moorabbin
| Usage | Nectr Cheapest | Cheapest plan |
|---|---|---|
| Peak | 0.2733 | 0.2046 |
| Daily charge | 1.2410 | 0.1232 |
| Yearly Cost | $1,752 | $1,017 |
| Overpayment | $734 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.3009 | 0.1689 |
| Daily charge | 1.3680 | 1.3640 |
| Yearly Cost | $1,929 | $1,300 |
| Overpayment | $629 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.2972 | 0.2228 |
| Daily charge | 1.2300 | 1.2210 |
| Yearly Cost | $1,861 | $1,504 |
| Overpayment | $357 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.3477 | 0.2607 |
| Daily charge | 1.4150 | 1.4080 |
| Yearly Cost | $2,169 | $1,753 |
| Overpayment | $416 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.2884 | 0.2124 |
| Daily charge | 1.1650 | 1.1550 |
| Yearly Cost | $1,796 | $1,431 |
| Overpayment | $365 | – |
New South Wales (NSW)
Insight: NSW households face $160–$436 annual overpayments under Nectr Energy compared with the best priced alternatives based on usage for a 3 person household. Through our analytical investigation, we discovered that Energy Made Easy had a calculation error. While they identified Nectr as the cheapest Time of Use plan, we found another option that is actually the best choice, with peak rates 20 cents per kWh lower than Nectr. In most cases, this plan is significantly cheaper than Nectr overall.
Nectr – NSW – Elec
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Ausgrid – Mosman
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Endeavour Energy – Mount Druitt
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.6012 | 0.4169 |
| Off peak | 0.2035 | 0.2211 |
| Daily charge | 1.1025 | 1.6126 |
| Yearly Cost | $2,388 | $2,228 |
| Overpayment | $160 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.5542 | 0.319 |
| Off peak | 0.2333 | 0.2101 |
| Shoulder | 0.3011 | 0.2662 |
| Daily charge | 1.2608 | 1.6874 |
| Yearly Cost | $2,440 | $2,005 |
| Overpayment | $436 | – |
Queensland (QLD)
Insight: In Queensland, Nectr Energy customers pay $127–$388 more depending on tariff type compared with the best priced alternatives based on usage for a 3 person household.
Nectr – QLD – Elec
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Brisbane – Energex – Single rate
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Brisbane – Energex – Time Of Use
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Brisbane – Energex – Single rate + Controlled Load
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Brisbane – Energex – Time Of Use + Controlled Load
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.3535 | 0.2898 |
| Daily Charge | 1.3545 | 1.2271 |
| Yearly Cost | $2,391 | $2,003 |
| Overpayment | $388 | – |
| Usage | Nectr | Cheapest |
|---|---|---|
| Peak | 0.451 | 0.4396 |
| Off Peak | 0.2631 | 0.2438 |
| Shoulder | 0.3329 | 0.2658 |
| Daily Charge | 1.3545 | 1.2433 |
| Yearly Cost | $2,369 | $2,169 |
| Overpayment | $200 | – |
| Usage | Nectr | Cheapest Plan |
|---|---|---|
| Peak | 0.3535 | 0.2898 |
| CL | 0.1841 | 0.1804 |
| Daily Charge | 1.3545 | 1.2271 |
| Yearly Cost | $2,615 | $2,231 |
| Overpayment | $384 | – |
| Usage | Nectr | Cheapest |
|---|---|---|
| Peak | 0.451 | 0.4441 |
| Off Peak | 0.2631 | 0.228 |
| Shoulder | 0.3329 | 0.2783 |
| CL | 0.1841 | 0.2512 |
| Daily Charge | 1.3545 | 1.1539 |
| Yearly Cost | $2,645 | $2,517 |
| Overpayment | $127 | – |
South Australia (SA)
Insight: South Australians pay $443–$526 extra per year with Nectr Energy compared with the best priced alternatives based on usage for a 3 person household..
Nectr – SA – Elec
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Adelaide – SAPN – Single rate
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Adelaide – SAPN – Time of Use
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak1 | 0.4362 | 0.3686 |
| Peak2 | N/A | 0.3870 |
| Daily charge | 1.4610 | 1.0028 |
| Yearly cost | $3,055 | $2,530 |
| OverPayment | $526 | – |
| Usage | Nectr | Cheapest plan |
|---|---|---|
| Peak | 0.5165 | 0.4023 |
| Off Peak | 0.3614 | 0.3135 |
| Shoulder | 0.3265 | 0.2299 |
| Daily charge | 1.461 | 1.4744 |
| Yearly cost | $2,612 | $2,169 |
| OverPayment | $443 | – |
Nectr Energy Review: What Are Customers Really Paying?
Across all States, this Nectr Energy review shows a consistent pattern of bloated prices and overpayment:
- VIC: +$357–$734
- NSW: +$160–$436
- QLD: +$127–$388
- SA: +$443–$526
That means most Nectr customers are paying hundreds of dollars more each year for electricity, even though cheaper carbon-neutral plans exist.
Customer Service – Strengths and Weaknesses
Strengths:
- Backed by Hanwha’s global renewable energy expertise.
- Offers solar and battery bundles for households wanting integrated solutions.
- Digital-first approach with online account management.
Weaknesses:
- Average ratings: 3.4/5 on ProductReview, with complaints about billing and support.
- Limited customer service hours, no weekend call centres.
- Multi-year bundle contracts with costly exit fees.
- Solar feed-in tariffs often lower than competitors.
Final Thoughts – Is Nectr Energy Worth It?
This Nectr Energy review highlights a clear issue: higher costs for the promise of sustainability. Customers often pay $200–$700 more annually compared with the cheapest energy plans on the market.
At Energy Umpire, we provide unbiased comparisons across all energy companies. Our data shows that while Nectr markets itself as green, households can achieve the same—or better—sustainability outcomes at lower cost.
Nectr Energy Review – Frequently Asked Questions
Based on our analysis, Nectr Energy costs $200–$570 more per year than the cheapest market plans, depending on state and tariff. This means customers are paying a premium for the brand without seeing real savings.
Pros: Backed by Hanwha, eco-friendly branding, offers solar + battery bundles.
Cons: Higher annual costs ($200–$700 extra), poor customer service reviews, limited support hours, low solar feed-in tariffs.
