Estimated reading time: 4 minutes
Kogan Energy Review Summary
Kogan Energy, a partnership between Kogan.com and Powershop Australia, offers electricity and gas plans across New South Wales, Victoria, Queensland, and South Australia. While their plans come with perks like a free 12-month Kogan First membership, our analysis indicates that customers could achieve significant savings by exploring alternative providers. It’s essential to compare options to ensure you’re not overpaying for your energy needs.
Quick Facts
- Service Areas: NSW, VIC, QLD, SA
- Potential Annual Savings: Save $123 to $721 by switching from Kogan Energy to the lowest-cost alternative
- Customer Rating: 1.3/5 stars on ProductReview (16 reviews)
- Service Type: Electricity and Gas
- Established: 2019 (Joint venture between Kogan.com and Powershop Australia)
Key Takeaway: While Kogan Energy offers competitive rates and added perks, many customers may find better value with other providers.
About Kogan Energy
Launched in 2019, Kogan Energy is a collaboration between online retail giant Kogan.com and Powershop Australia. The company aims to provide straightforward energy plans with the added benefit of Kogan First membership perks. Their offerings include:
- No lock-in contracts
- Variable rates
- Digital account management
- Exclusive deals for Kogan First members
While these features are appealing, it’s worth noting that many energy retailers offer similar benefits. Therefore, this Kogan Energy review try to assess whether Kogan Energy’s plans align with your specific needs and budget.
Kogan Energy Rates
Important Finding: Kogan Energy’s pricing varies by state and plan type. While some plans offer discounts below the reference price, others align closely with it. Comparing these rates with other providers can reveal potential savings.
Comparison Method: We analyzed average annual costs for a typical 3-person household across various states, comparing Kogan Energy’s plans to the lowest available market offers.
Victoria – Kogan Energy VS Best Priced Plan
Kogan – VIC – Elec and Gas
-
Citipower – Camberwell
-
Powercor – Bendigo
-
Jemena – Heidelberg
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Ausnet – Traralgon
-
United Energy – Moorabbin
-
VIC – Gas
| Usage type | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.2325 | 0.1957 |
| Daily charge | 1.0100 | 0.8872 |
| Yearly Cost | $1,473 | $1,254 |
| Overpayment | $220 | – |
| Usage type | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.2522 | 0.2277 |
| Daily charge | 1.0710 | 0.9790 |
| Yearly Cost | $1,589 | $1,439 |
| Overpayment | $150 | – |
| Usage type | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.2586 | 0.2342 |
| Daily charge | 1.0000 | 0.8236 |
| Yearly Cost | $1,594 | $1,414 |
| Overpayment | $180 | – |
| Usage type | Kogan | Cheapest plan |
|---|---|---|
| Peak1 | 0.2996 | 0.2686 |
| Peak2 | 0.2996 | 0.2749 |
| Daily charge | 1.0980 | 1.0150 |
| Yearly Cost | $1,824 | $1,651 |
| Overpayment | $173 | – |
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.2421 | 0.2191 |
| Daily charge | 0.9075 | 0.8326 |
| Yearly Cost | $1,482 | $1,345 |
| Overpayment | $137 | – |
| Town Name | Kogan Yearly Cost | Best Plan yearly Cost | Savings |
|---|---|---|---|
| Camberwell | $2,273 | $1,911 | $362 |
| Bendigo | $2,138 | $1,889 | $249 |
| Heidelberg | $2,165 | $1,926 | $240 |
| Traralgon | $2,165 | $1,927 | $238 |
| Moorabbin | $2,273 | $1,910 | $363 |
New South Wales – Kogan Energy VS Best Priced Plan
Kogan – NSW – Elec
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Ausgrid – Mosman
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Endeavour Energy – Mount Druitt
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Essential Energy – Smithtown
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.3052 | 0.1970 |
| Daily charge | 1.0846 | 0.7315 |
| Yearly Cost | $2,067 | $1,346 |
| Overpayment | $721 | – |
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.3025 | 0.265 |
| Daily charge | 1.1665 | 0.820 |
| Yearly Cost | $2,082 | $1,750 |
| Overpayment | $134 | – |
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.3483 | 0.3267 |
| Daily charge | 1.7692 | 1.4300 |
| Yearly Cost | $2,553 | $2,311 |
| Overpayment | $242 | – |
Queensland – Kogan Energy VS Best Priced Plan
Kogan – QLD – Elec
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Brisbane – Energex – Single rate
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Brisbane – Energex – Time Of Use
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Brisbane – Energex – Single rate + Controlled Load
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Brisbane – Energex – Time Of Use + Controlled Load
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.2898 | 0.2739 |
| Daily Charge | 1.2271 | 0.9284 |
| Yearly Cost | $2,003 | $1,808 |
| Overpayment | $194 | – |
| Usage | Kogan | Cheapest |
|---|---|---|
| Peak | 0.4396 | 0.3529 |
| Off Peak | 0.2438 | 0.2268 |
| Shoulder | 0.2658 | 0.2658 |
| Supply charges | 1.2433 | 1.0655 |
| Yearly Cost | $2,169 | $1,897 |
| Overpayment | $272 | – |
| Usage | Kogan | Cheapest Plan |
|---|---|---|
| Peak | 0.2898 | 0.2739 |
| CL | 0.1804 | 0.2266 |
| Daily Charge | 1.2271 | 0.9284 |
| Yearly Cost | $2,231 | $2,108 |
| Overpayment | $123 | – |
| Usage | Kogan | Cheapest |
|---|---|---|
| Peak | 0.4396 | 0.3529 |
| Off Peak | 0.2438 | 0.2268 |
| Shoulder | 0.2658 | 0.2658 |
| CL | 0.1804 | 0.1775 |
| Supply charges | 1.2433 | 1.0655 |
| Yearly Cost | $2,440 | $2,163 |
| Overpayment | $277 | – |
South Australia – Kogan Energy VS Best Priced Plan
Kogan – SA – Elec
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Adelaide – SAPN – Single rate
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Adelaide – SAPN – Time of Use
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.4397 | 0.3333 |
| Daily charge | 1.2278 | 1.4696 |
| Yearly cost | $2,990 | $2,464 |
| OverPayment | $527 | – |
| Usage | Kogan | Cheapest plan |
|---|---|---|
| Peak | 0.528 | 0.3729 |
| Off Peak | 0.297 | 0.2453 |
| Shoulder | 0.396 | 0.2772 |
| Daily charge | 1.452 | 1.5092 |
| Yearly cost | $2,640 | $2,091 |
| OverPayment | $549 | – |
Kogan Energy Customer Service Review
When evaluating an energy retailer, customer service is just as important as price—especially when issues like billing errors or connection delays arise. While Kogan Energy promotes a digital-first experience with self-service tools, its customer service track record has raised concerns among users.
Customer Satisfaction Ratings: 1.3 out of 5 stars
This low satisfaction rating reflects consistent issues around customer service accessibility and post-signup support. Compared to industry leaders like AGL or Origin, Kogan Energy significantly underperforms in customer feedback.
Common Concerns:
- Delayed customer service responses
- Issues with billing accuracy
- Challenges in receiving promised sign-up credits
Source: ProductReview.com.au
Is Kogan Energy Worth It?
While Kogan Energy offers competitive rates and added perks, customer service issues and limited plan options may be a drawback for some consumers. It’s essential to compare their offerings with other providers to ensure you’re getting the best value for your energy needs.
Recommendation: Utilize comparison tools like Energy Made Easy or Energy Umpire to evaluate if Kogan Energy aligns with your requirements.
Last Updated: June 2025 | Energy rates change frequently.
Note: Always verify the latest rates and terms directly with the energy provider before making a switch.
FAQs for Kogan Energy
Answer: Kogan Energy is a white-label brand. The energy service, billing, and customer support are all provided by Powershop Australia.
Reference: https://www.kogan.com/au/energy/
Answer: The primary benefit is for members of the ‘Kogan First’ loyalty program. Kogan First members receive an ongoing monthly credit on their Kogan Energy bill, which can make it a very competitive option for them.
Reference: https://www.kogan.com/au/energy/
Answer: Yes. Because the service is provided by Powershop, all Kogan Energy customers receive 100% carbon neutral energy as a standard feature, certified by Climate Active.
Reference: https://www.kogan.com/au/energy/ (Look under ‘Carbon Neutral Energy’)
Answer: Account management, including bill payments and usage monitoring, is done via the Powershop app and online customer portal.
Reference: https://help.kogan.com/hc/en-us/sections/360003395994-Kogan-Energy
Answer: Kogan Energy’s provider, Powershop, is owned by the global energy company Shell.
Reference: https://www.powershop.com.au/blog/powershop-and-shell/
